Recommend, schedule, and perform software and hardware improvements, upgrades,patches, reconfigurations, and/or purchases.
Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services.
Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use. Create required reports in response to business user needs.
Review system performance statistics; perform system modifications and fixes Research, test and evaluate vendor hardware and software products.
Conduct feasibility studies and develop system, time, equipment and cost requirements Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations.
Escalate incidents as necessary.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
